Privacy Policy

Overview

Sperling Hansen Associates Inc. (“SHA”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website and contact us regarding our engineering services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

By using our website or submitting information through our contact forms, you consent to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you contact us through our website forms, we may collect:

• Your name and contact information (email address, phone number)
• Your organization or municipality name
• Information about your project or engineering inquiry
• Your preferred location or region within British Columbia
• Professional credentials or background information (for career inquiries)
• Résumés or other documents you choose to upload with a career enquiry

Form submissions are delivered to our team by email and are not stored in a database on this website. Résumés are used only to assess your application and are deleted when they are no longer needed for that purpose.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including:

• Your IP address and general geographic location
• Browser type and version
• Pages visited and time spent on our site
• Referring website or search terms

This information is collected through standard web analytics tools and is used in aggregate form to improve our website and understand how visitors find and use it.

Our website loads fonts from Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google when pages load. Google’s use of that information is governed by its own privacy policy.

How We Use Your Information

SHA uses the information we collect for the following purposes:

• To respond to your project inquiries and provide engineering consultation
• To assess and follow up on career applications
• To communicate information relevant to your project or engagement with SHA
• To improve our website and understand how it is used
• To comply with legal and regulatory obligations

We do not use your personal information for unsolicited marketing, and we do not sell or rent your information to third parties.

How We Share Your Information

SHA does not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:

• Within SHA: Your information may be shared among SHA staff involved in responding to your inquiry or managing your project.
• Service providers: We may share information with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Legal requirements: We may disclose information where required by law, regulation, or legal process.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Project inquiry information is retained for a reasonable period to allow for follow-up and future engagement. Career inquiry information is retained for up to 12 months unless you request earlier deletion.

Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect aggregate analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the website.

We use Google Analytics to understand how visitors interact with our site. Google Analytics data is aggregated and anonymized. For more information on how Google uses this data, please refer to Google’s Privacy Policy.

Security

SHA implements reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

All project inquiries and communications are treated as strictly confidential within SHA.

Your Rights

Under applicable Canadian privacy legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent to certain uses of your information
• Lodge a complaint with the Office of the Privacy Commissioner of Canada or the BC Information and Privacy Commissioner

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. SHA is not responsible for the privacy practices of those sites and encourages you to review their privacy policies before providing any personal information.

Changes to This Policy

SHA reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: